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Phoenix Showcontroller FAQ

The preview windows don’t work properly and / or are “transparent”. What may have caused this? How can it be solved?

 Install the latest graphics card driver for your PC as well as DirectX 9 or better.

If the preview still doesn’t work then unfortunately, your graphics card isn’t able to output 3D visualization under DirectX. This problem often occurs with low-priced Onboard-solutions in low-Cost Laptops. Unfortunately, we can’t provide you a remedial action here.

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