If you've got any further questions, please feel free to send us an email: [email protected]
FAQFAQ
If you've got any further questions, please feel free to send us an email: [email protected]
As there may occur questions, please find below a selection of frequently asked questions about the products Laserworld distributes:
What is a Laser Harp Controller?
By detecting the reflection of your hand while interrupting one of the laser beams, the harp controller gives a MIDI feedback signal.
The Laser Harp Controller is fully compatible with Phoenix Live and Pangolin Quickshow software!
NOTE: The Laser Harp Controller DOES NOT come with a built-in laser projector. Please select one of our professional units in our portfolio.
We recommend to use PURE MICRO or PIKO units with the Harp Controller.
Are there any extra accessories I can purchase for my Laser Harp Controller?
Customers usually purchase a single or double footswitch with the Harp Controller.
Can you operate the Laser Harp Controller while on-stage surrounded by other show lighting and laser projectors?
Does the Laser Harp require that each beam has its own separate sensor? Do laser beams have to be pointed at some location or set into a certain position?
A frameless laser harp means exactly that – the harp has no frames i.e. the beams can be spread and directed to go anywhere. They are not required to hit sensor units. With Prolight Laser Harp Controller there is only one sensor unit on the ground and it registers blocking of any and all beams.How do I connect the Laser Harp Controller to a laser projector?
We recommend to use either a Laserworld Diode Series or atarm laser projector with the Laser Harp.
There are preset modes for the Laser Harp in Phoenix LIVE software as well as in Pangolin Quickshow.
If you block a beam does the sound change if you move your hand up and down?
The Laser Harp Controller plays sounds just like a classical harp would. When you block a beam the Controller sends a signal that plays a corresponding sound. Just like a classical harp, it does not modulate a sound according to the movements of your hands along the string i.e. blocked beam.Is it possible to play chords?
Each beam that you block produces a sound. The user himself/herself chooses which sounds (or effects) he/she wants the harp to play, depending on the device connected via MIDI cable to the Controller. If you block several beams at the same time you will hear the correct sounds playing (or see the selected effects) all at the same time which means that you can play polyphonic music (or create multi-layer effects).What accessories do you suggest to use?
We suggest you use white gloves for better light reflection.We recommend using the double footswitch so you can easily switch between MIDI banks as well as open and close your Harp
What comes in the package when I buy Prolight Laser Harp Controller from Laserworld?
- MIDI Controller unit
- Sensor unit
- Power Supply Adapter
- Sensor cable 3m
- User manual, CE Declaration of Conformity
- MIDI to USB cable
What do I need to set in Phoenix software to get the Laser Harp properly connected?
1. Switch to "Laser Harp Mode" in Phoenix (Setting>Mode>Harp)
2. Do the proper device setting: Go to Settings>Midi/DMX; Check "Use MIDI Input" and Select the Midi Device in the dropdown menu (It may be shown as "sound device"). If you don't see any Midi/Sound device as selectable option, your USB to Midi interface is not properly installed.
3. Set the right channels to be able to use the Harp: Effect Start Address must be 48 !!
Which laser do you suggest to use with Laser Harp Controller?
We suggest to use either a Laserworld Diode Series or a tarm laser projector with the Laser Harp.end faq
{accordionfaq faqid=accordion1 faqclass="lightnessfaq defaulticon headerbackground headerborder contentbackground contentborder round5" active=none}Are there any differences between using Beyond with a QM2000 and with a FB3?
There are no differences in the software and its capabilities, but there are some differences in working with the hardware when controlling multiple projectors and when networking.One of the great features of Beyond is that it can control a virtually unlimited number of laser projectors simultaneously. Each projector will need its own QM2000 or FB3. You can buy these separately. To do so, purchase an LD2000 Intro system (NET) or a QuickShow system (FB3). Then, use just the hardware. (Of course, you can also use the software that came with LD2000 Intro or QuickShow. This is handy to run additional, totally separate, installations.).
A Beyond multi-projector system can use any combination of hardware -- all QM2000s, all FB3s, or mixed.
I'm unsure if BEYOND does fine for me - I only know LD2000. Do you sell the LD2000 as well?
During the release phase of BEYOND, Pangolin offers the LD2000 together with BEYONG - FOR FREE!So you get the LD2000 delivered together with BEYOND as long as the BEYOND software is in the realease state.
So you don't have to worry: You get the LD2000, that you probably already know quite well, and you get BEYOND with which you can try out and test the new features and great advantages.
Get the new BEYOND software >>>
Is your laser control software Mac / Apple compatible?
There is actually no known professional showlaser software in the market, that works on MAC / Apple operating system. However, it is possible to operate all software products, that we offer, in a Windows emulated environment on Mac systems.There are several technical limitations that make it tricky to just switch existing software solutions to Mac OS ( e.g. deep integration with DirectX or OpenGL and similar Windows APIs).
QuickShow included with Beyond?
Although some of Beyond's screens look like QuickShow, Beyond is a separate program; QuickShow is not included.Beyond builds on the significant user interface improvements that were introduced with QuickShow. But Beyond goes much deeper, to give greater control. It really is the best of QuickShow plus Lasershow Designer 2000.
What are the differences between QuickShow and Beyond?
Beyond has a good number of additional professional features, such as an advanced multimedia timeline, advanced frame creation tools and advanced 3D modeling and animation capabilities. QuickShow was purposely designed without these things because 1) having too many features tends to confuse new lasershow users and 2) most beginners don't need these particular advanced features.end faq
{accordionfaq faqid=accordion1 faqclass="lightnessfaq defaulticon headerbackground headerborder contentbackground contentborder round5" active=none}The manufacturer of a laser system is responsible for its correct classification - the classification only applies for the laser system and does not say anything about the actual hazardousness of potential audience scanning! In audience areas, the MPE must not be exceeded - this is also no problem with class 4 lasers in visible spectrum (all lasers offered by Laserworld emit in the visible spectrum and as cw-lasers only!), if appropriate measures are taken.
The laser class specification at the laser system is named AR = Accessible Radiation, whereas the power that's actually allowed to hit the audience is named MPE. The MPE is usually at the level of laser class 2.
These laser classes are specified according to IEC 60825-1:07-2015 :
Laser Class 1
Class 1 lasers are, under normal circumstances, not hazardous, even when viewed with optical instruments. If the radiation is accessible, it is so weak, that no damage can occur to the human eye. If the radiation is hazardous, then it is encapsulated in a way, that it is inaccessible - even when the device is manipulated.
Note: Cutting lasers are usually encapsulated in such a way, so the device is rated class 1.
Laser Class 1M
Class 1M lasers emit a beam of 302.5 to 4000nm, which is either widened, or divergent.
For the whole beam the limit is 500mW (limit for class 3b). The pupil cuts only a portion of the beam, this portion does not exceed the limit of class 1.
When viewed with optical instruments class 1M lasers can be dangerous. Viewing with a loupe or a telescope/binocular can reverse the widening/divergence of the beam and thus exceed the limit for class 1.
Glasses are not considered optical instruments in this regard.
The manufacturer has to indicate which optical instruments can be dangerous
Laser Class 1C
Laser class 1C has been newly established in IEC 60825 version 07-2015 and covers laser systems that are designed for direct contact with the "objective", like e.g. the skin.
This can be laser systems for hair removal, reduction of wrinkles, tattoo removal and treatment of akne. Included are laser systems for home use as well.
Protection measures for these laser systems must ensure to not allow any emission of radiation that exceeds the level of laser class 1. Usually the laser class 1C units have special contcat sensors that prevent laser emission if the laser is not used in a safe way. The electrical conductivity of human skin is often used for these kind of safety measures.
Laser Class 2
Class 2 lasers emit only visible radiation not exceeding 1mW power. Accidentally looking into the beam does not create damage to the eye, even when using optical instruments.
Warning: Looking into the beam intentionally may be dangerous (as the reflex of closing the eye or turning away is not working)!
Laser Class 2M
Class 2M lasers emit a visible beam (400-700nm), which is either widened or divergent.
The limit for the whole beam is 500mW (limit for class 3b). The pupil cuts only a portion of the beam. This portion must not exceed the limit of class 2.
When viewed with optical instruments class 2M lasers can be dangerous. Viewing with a loupe or a telescope/binocular can reverse the widening/divergence of the beam and thus exceed the limit for class 2.
Glasses are not considered optical instruments in this regard.
The manufacturer has to indicate which optical instruments can be dangerous.
Laser Class 3R
Class 3R emit a visible beam (400-700nm) that does not exceed 5 times the limit of class 1 for invisible, or 5 times the limit of class 2 for visible radiation (=5mW).
R stands for relaxed, lasers of class 3R do not require the same safety measures as lasers of class 3b and 4 do.
Warning: Class 3R lasers can damage the eye, even when only looking into the beam for a short time. Do not look into the beam!
Laser Class 3B
Lasers of class 3B emit in continuous wave mode a power of maximum 500mW. Direct viewing of the beam will cause damage to the eye!
When viewing the image of the beam/spot on a diffuse reflecting wall, the eye will not be damaged. (Distance to the spot 13cm, viewing time less than 10sec.)
Warning: Class 3B lasers can damage the eye, even when only looking into the beam or into specular reflections for a short time. Do not look into the beam!
Laser Class 4
All other lasers are class 4. There is no limit for class 4 lasers. Beam, specular reflections and diffuse reflections can very dangerous for both eyes and skin!
When viewing diffuse reflections, the MPE level of the reflection has to be assessed.
Class 4 lasers can damage eye and skin by direct or indirect radiation!
The radiation of class 4 lasers can release toxic fumes from certain materials and ignite inflammable or explosive materials.
AR stands for Accessible Radiation. The laser class of the projector is specified according to the Accessible Radiation (AR). It is the maximum possible emission that may exit the laser aperture. Limit values are given in IEC 60825-1 „Safety of laser products, part 1".
The MPE in contrast to the AR references the laser immission in public area - which is completely different!
Following video explains the differences between AR and MPE:
No! In Germany, no TÜV approval is normally required for laser shows. In addition, in such a case it is also a matter of an approval by an expert, which is completely independent of the TÜV (the TÜV is only one of many providers). In rare cases, operators of an event hall or similar would like to have an expert approval carried out. However, this is rarely the case, as the benefits are usually questionable.
Do I have to report a laser show to an authority?
The question often arises as to where you have to report a laser show in Germany. There are various, very different statements circulating about this and many of them were correct a long time ago, but are now outdated: With the publication of the OStrV and the clarification of the content details in the TROS, it has been made clearer, even in the latest updates:
In Germany, the notification of a laser show to an authority is generally NOT required!
There are two exceptions to this:
the TROS in its July 2018 edition, Part 3 describes in 4.5.1, Note: "When using show lasers, in LiDAR applications or other outdoor laser equipment where a hazard to air traffic is possible, notification of the operation to the local air traffic control authority is required in accordance with the Air Traffic Regulations."
The second exception is when the laser radiation "leaves the company premises" (TROS General Section, 1 (3)): here "[...] any necessary authorisations must be obtained from the responsible authorities (e.g. police, public order office, aviation authority)."
However, specific enquiries to the Federal Institute for Occupational Safety and Health (BAuA) also come to the same conclusion (25 April 2019): "[...] It is sufficient if you include the relevant laser device in a risk assessment. If you are still unsure, you can contact the local labour inspectorate. [..] "
It is therefore the case that the risk assessment plays a central role in relation to the safety assessment of laser shows. It is therefore generally NOT necessary to notify or even register a laser show with an authority in Germany. Nevertheless, it makes sense to inform your own insurance provider (liability insurance) about the general use of laser systems and to take their possible requirements into account. The reference to the MVStättVO (2014 revision) for laser shows is still correct for referring to the relevance of "occupational health and safety regulations" and then also leads directly to the OStrV in conjunction with the TROS as a basic requirement.
Laser safety officer in an important role
In any case, the role of the laser safety officer is important: Since the latest TROS, General Section, of July 2018, it has been clearly defined that laser safety officers must refresh their knowledge through training at least every 5 years (see: TROS general part 5.1 (2) )
If your camera sensor or video projector has been damaged by laser beams, the show was not necessarily dangerous for human eye:
Camera sensors and video projector LCDs are much more sensitive to light impact than human eye.
If filmed from a distance, lasers normally don't harm camera sensors, but if you zoom into the beam, the optics act like a burning glass - and focus the already very sharp beams to the sensor (which in most cases is also no "real size" sensor, but a smaller one -> even more impact)
Human eye does not zoom, and the reception area is much larger compared to the actually projected image on the retina.
Conclusion:
A safe laser show (class 3R in MPE area) does not harm human eye, but can damage your camera/photo sensor or video projector.
Yes, lasers can damage video cameras.
This is due to the very focussed rays. A video camera has a very sensitive sensor to transform the immitting photons to electronic impulses. Laser beams have a very high energy density in the point where they hit the camera sensor. The distance to the laser is a crucial factor: The farer away from the laser source, the less dangerous is it to film the laser show.
Using an optical zoom (or other lenses) increases the danger of damaging the camera sensor, as it focusses the beams even more to the sensor.
In professional laser shows, the laser operator normally specifies certain safety zones in the software to have the laser blanked off at the camera positions.
Do not film laser shows from very near distance!
Do not zoom into the laser beams!
See what happens if you zoom too close:
>>> read more >>>
The interlock is a safety option in laser projectors to provide a proper option to connect a safety shut-off button to the laser. The connector used with all Laserworld systems is a D-sub (DE-9) standard connector, with a quite simple pinout: If pin 1 and 2 are linked, the laser output is active. If there is no connection between pin 1 and 2, the output is interrupted.
All projectors have a bridging plug for the interlock connector included in delivery. This is necessary to operate the laser if there is no safety shut-off button connected (if you don't want to use a Safety shut off button or if you do a mains shut-off in emergency).You can also connect the interlock to any other switching device, e.g. a light barrier or key switch.
MPE is short for Maximum Permissible Exposure. The MPE is the level of laser radiation, that, under normal circumstances, persons may be exposed without suffering damage.
In general the MPE is laser class 2, meaning max. 1mW. In some cases class 3R, meaning 5mW. Physically the standable exposure for human eye is very much above, but legal situation defines the MPE as shown above (IEC 60825-1)
It is no problem to make a safe beam show with a class 4 laser, because the laser class of the projector is in no direct relation with the MPE!
The laser class of the projector is the Accessible radiation (AR). It is the maximum possible emission that may exit the laser aperture. Limit values are given in IEC 60825-1 „Safety of laser products, part 1".
The MPE in contrast to the AR references the laser immission in public area - wich is completely different!
Many factors influence the MPE , like distance, scan speed, patterns scanned, etc. so every laser show situation needs to be evaluated individually!
Following video explains the differences between AR and MPE:
More Articles ...
- Why does Laserworld give minimum and maximum values for their laser systems?
- Do I need any special knowledge for operating a show laser display?
- What is the required minimum distance to a laser projector to do a safe laser show?
- Which Tools should a basic Laser Show Toolbox contain?
- Why is there condensation inside my laser device?
- I want to do a very large and complex graphics projection. I fear that even the fastest CT-6215HP scanners will not be able to manage it. What can I do?
- How can I generate a spider web effect with lasers?
- Can I link several lasers with DMX cables to forward an ILDA signal?
- Can I give different addresses to projectors to control different lasers with only one USB interface? Like with DMX?
- How can I control my laser over DMX professionally?
- I got a brand new laser, but it won't work. What can I do?
- I want a lightsaber like the guys from Star Wars. Is that possible?
- How can I set up my lasers best? How do I place them? What about wiring?
- How is the power of my Garden Laser affected, when projecting through a window?
- How do I change the colors of my Garden Laser?
- What is the operating temperature of my Garden Laser?
- How does the timer function work?
- How do I mount the Garden Laser to the metal stake?
- How does the rotation function work? / Can I stop the rotation?
- How can I save my current settings?
Subcategories
- Laser Safety FAQ
- Installation & Setup FAQ
- Product related FAQ
- General FAQ
- Technical FAQ
- Shipping FAQ
- Service and Warranty FAQ
- Laserworld Showeditor FAQ
Showeditor Software - Frequently Asked Questions
FAQ section especially for frequently asked questions about the Laserworld Showeditor and how to operate this all-in-one laser show control software. For even more details, please check out the official Laserworld Showeditor homepage where you can find the Showeditor forum and the Showeditor manual. - ShowNET FAQ
Distributed brands: